Terms and Conditions

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Terms and Conditions

Welcome to Butterfly Digital Printing Solutions LLC Website, The following TOS contains the terms and conditions that govern your as User use of the Website and Butterflyae.com Service. Use of the Butterfly Digital Printing Solutions LLC Website constitutes acceptance of this TOS.

Butterfly Digital Printing Solutions reserves the right to add, delete, and/or modify any of the terms and conditions contained in this TOS, at any time and at its sole discretion, by posting a change notice or a new agreement on the Butterfly Digital Printing Solutions Website.

The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers’ are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted.

This TOS constitutes the entire and only agreement between us and you (User), and supersedes all prior or contemporaneous agreements, representations, warranties, and understandings.

Eligibility to use Website:

Butterfly Digital Printing Solutions LLC will only knowingly provide service to customers that can lawfully enter into and form a contract under applicable law. The User age should be at least 18 years of age, Butterfly Digital Printing Solutions LLC Website is not intended for children under the age of 18.

Butterfly Digital Printing Solutions LLC Website grants Users a limited revocable license to access and use the Website for its offered services, subject to Users’ compliance with this TOS. Butterfly Digital Printing Solutions LLC does not allow customers to collect or use information collected on the Website to compete with Butterfly Digital Printing Solutions LLC or to create derivative work based on the content of the Website. If User uses the information other than per TOS, Butterfly Digital Printing Solutions LLC may revoke the access and pursue another legal course of action permitted under applicable state or federal law.

The user is responsible for maintaining the confidentiality of his account.

Prohibited Use:

A user can only use the Website as expressly permitted by Butterfly Digital Printing Solutions LLC. A user may not cause harm to the Website. Specifically, but not by way of limitation, User may not:

  • Interfere with Website performance by using viruses or any other technology or program designed to affect performance, content, and appearance of the Website.
  • Modify, create derivative works from a reverse engineer, decompile, or disassemble any technology.
  • Collect any user information used for registration.

Copyright:

All the content including but not limited to: Design, graphics, organization, and digital conversion related to the site are protected under applicable copyright, trademarks, and other property rights. Copying, downloading, or redistribution of any such matters or any part of the site, except outlined in this TOS, is strictly prohibited.

Reservation of Rights:

Butterfly Digital Printing Solutions LLC reserves the right but does not assume the obligation to monitor transactions and communications occurring through Website. If Butterfly Digital Printing Solutions LLC determines, in its sole and absolute discretion, that User will breach a term or condition of these TOS Butterfly Digital Printing Solutions LLC may cancel such transactions and restrict access.

Butterfly Digital Printing Solutions LLC may modify the site at any time without any prior notice and will incur no liability for doing so.

Representation and Warranties:

The user of the site represents and warrants to Butterfly Digital Printing Solutions LLC that in use of the Butterfly Digital Printing Solutions LLC site, User will not infringe the copyright, trademark, patent, and trade secret, the right of privacy, the right of publicity, or another legal right of any third party. User further represents and warrants to Butterfly Digital Printing Solutions LLC, that there are no claims, demands, or any form of litigation pending, or to the best of User’s knowledge, threatened with respect to any of User’s content. Butterfly Digital Printing Solutions LLC will not be required to pay any third party related to using the content provided by the User. User content should not cause direct or indirect injury to any third party and should be free of viruses or any other program or technology that can cause direct or indirect damage to the site.

Colour Issues:

Butterfly Digital Printing Solutions LLC uses standard industry software for designing and printing purposes. We do not guarantee any colour matching or exact colour print. Slight colour variations are possible and should be considered as acceptable and will not be considered a production mistake and will not be eligible for refund or return or reproduction. We use the best judgment to match the colour but if you need to visually match colour, we suggest ordering a sample product.

Butterfly Digital Printing Solutions LLC sells its products through an E-Commerce Web Site viewable by computers connected to the Internet. These computers may view Butterfly Digital Printing Solutions LLC products solely through their computer screens ("Monitors"). Monitors may be configured to display images and colours in a variety of ways, both through the use of hardware setup and software setup. There are many possible settings for Monitors and there is no true uniform standard to which all Monitors conform. What may look one way on one monitor.

Production:

Butterfly Digital Printing Solutions LLC uses production facilities inside of the UAE.

Payment:

Butterfly Digital Printing Solutions LLC accepts Credit Cards & Debit Cards (MasterCard/Visa) or Cash on Delivery ..

Delays:

Butterfly Digital Printing Solutions LLC proposes an estimated delivery date for each order on the Butterfly Digital Printing Solutions LLC site. These dates are indicative dates only and are based on production-ready orders and don’t include any public holidays or shipping delays. Any delay due to shipping has to be addressed directly with the shipping company.

Refund and Returns:

Butterfly Digital Printing Solutions LLC proposes an estimated delivery date for each order on the Butterfly Digital Printing Solutions LLC site. These dates are indicative dates only and are based on production-ready orders and don’t include any public holidays or shipping delays. Any delay due to shipping has to be addressed directly with the shipping company.

In case of a defect, a customer can return within 14 days from the delivery of the order. Following this period, all sales are final.

Responsibility for Return Shipping Costs: Return shipping costs are paid by Butterfly Digital Printing Solutions LLC unless there are no clear reasons to reprint.

Refunds will be made back to the payment solution used initially by the customer.

Cancellation Policy:

The customer can request to cancel his/her order at any time before the order has processed within the first 24 hours with 25% of the order value as administration fee. After 24 hours, a cancellation request can be processed before the order has been shipped with 50% of the order value as design, processing, and administration fees. No cancellation allowed after dispatching the order and refusing shipments subject to 100% processing, production and administration fees.

Pricing:

Prices for products on Butterfly Digital Printing Solutions LLC are provided by our sales team after receiving your inquiry. All prices are in UAE dirham.

Value-Added TAX (VAT):

Effective 1 January 2018, VAT is charged at 5% on orders sold and shipped by Butterfly Digital Printing Solutions LLC within the UAE.

The advertised prices for products displayed at Butterfly Digital Printing Solutions LLC are inclusive of any VAT. However, your final price will be reflected at checkout, once the order information is completed.

Privacy Policy

This privacy notice discloses the privacy practices for https://www.butterflyae.com. This privacy notice applies solely to information collected by this Website. It will notify you of the following:

-What personally identifiable information is collected from you through the Website, how it is used, and with whom it may be shared.
-What choices are available to you regarding the use of user data.
-The security procedures in place to protect the misuse of your information.
-How you can correct any inaccuracies in the information.
-What payment information we collect or store and your financial security.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to collect information that you voluntarily give us via email or another direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfil your request, e.g., to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or notify you of changes to this privacy policy.

Your Access to and Control over Information

You may opt-out of any future contacts from us at any time. By contacting us via the email address or phone number given on our Website, you can do any of these:

  • See what data we have about you, if any.
  • Change, correct, or delete any data we have about you.
  • Ask questions about our use of your data.

Security

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) can access personally identifiable information. The computers/servers in which we store personally identifiable information are in a safe, secure environment.

Orders

To buy from us, you must provide contact information (like name and shipping address). We only use this information for billing and order fulfilment. If we have trouble processing an order, we'll use this information to contact you.

Cookies

We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to identify repeat visitors and help us improve your access to our site. For instance, when we use a cookie to identify you, you don’t have to log in with a password more than once, so you save time. Cookies also enable us to track and target the interests of our Users to enhance the experience on our site. Using cookies is in no way linked to any personally identifiable information on our site.

Links

This Website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of those other sites. We encourage you to be careful when you leave our site and read the privacy statements of any other sites that collect personally identifiable information.

Payments

All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties’. https://www.butterflyae.com will not pass any debit/credit card details to third parties. https://www.Butterflyae.com cannot guarantee the security of any information that is disclosed online.

Your consent

You acknowledge that this privacy policy is part of the terms of service and you agree that using this site signifies your consent to an agreement with Butterfly's Digital Printing Solutions LLC privacy policy. Butterfly Digital Printing Solutions LLC reserves the right to change the terms of service, including this privacy policy, at any time, without advanced notice. If we decide to change our privacy policy, we will post those changes on this page so you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers’ are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted.

If you feel that we are not abiding by this privacy policy, contact us immediately via telephone at +971-4-8850150 or via email at info@butterflyae.com